Cybrary ForgeCYBRARY / FORGE

Support

Get help with Forge

Forge support runs through Cybrary's existing channels. There is no public status page and no promised response time outside your agreement — we respond as soon as we can.

Version 1.0 · Effective October 4, 2026

Email

support@cybrary.it — include your organization, the page or lab you were on, and what you expected to happen. We respond as soon as we can; enterprise customers have the support terms in their Cybrary agreement.

Help center

Guides and answers at help.cybrary.it, covering accounts, labs and team features.

Security and abuse

Report a vulnerability to security@cybrary.it. Report suspected unauthorized testing or misuse of the platform to abuse@cybrary.it.

Privacy requests

Access, export or deletion requests go to privacy@cybrary.it, or to your organization's administrator for organization-managed data.

Product support

Slack and Teams apps — install, link your account, remove the app, and fix a bot that is not responding. The help center is at help.cybrary.it.